Privacy Policy for Baltazar

Last updated: 9/9/2025

Your privacy is important to us. This Privacy Policy explains how Baltazar (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our mobile game and related services.

By downloading and playing Baltazar, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use Baltazar, we may collect the following types of information:

• Account Information: Phone number (required for registration and verification).
  
• Profile Information: Username, avatar, and other information you choose to share in the game.
  
• Gameplay Data: Match history, scores, rankings, rewards, and in-game interactions.
  
• Purchase History: Records of in-game purchases and related details provided by Google Play or other platforms (we do not store payment card details).
  
• Device Information: Device model, operating system, unique device identifiers, IP address, and general location (city/country level).
  
• Support Requests: If you contact us, we may collect your email, phone number, or other details you provide.
  

2. How We Use Your Information

We use your information for purposes such as:

• Creating and managing your account.
  
• Enabling online PvP gameplay and matchmaking.
  
• Verifying your identity during account sign-up or deletion requests.
  
• Processing and managing in-game purchases.
  
• Improving gameplay experience, features, and personalization.
  
• Sending important updates, notifications, or responses to support requests.
  
• Detecting and preventing fraud, cheating, or misuse of the service.
  
• Complying with legal obligations.
  

3. Sharing of Information

We do not sell or rent your personal information.
We may share information only in the following cases:

• Service Providers: With trusted third parties who help us operate the game (e.g., hosting, analytics, SMS verification, payment processing).
  
• Legal Requirements: If required by law, regulation, or legal process.
  
• Business Transfers: In case of a merger, acquisition, or sale of assets.
  

All partners and providers are bound by strict data protection obligations.

4. Data Retention

• Gameplay, account, and purchase history data are stored for as long as your account is active.
  
• If you request account deletion, we delete your personal data within 60 days after verification.
  
• Some minimal, anonymized logs may be kept for fraud prevention, tax, or legal compliance.
  

5. Your Rights

Depending on your location, you may have the right to:

• Access the information we hold about you.
  
• Correct or update your information.
  
• Request deletion of your account and personal data.
  
• Restrict or object to certain data processing activities.
  

You can exercise these rights through the account deletion form or by contacting us at support@baltazar.game.

6. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is 100% secure.

7. Children’s Privacy

Baltazar is not intended for children under 13 years of age (or the minimum age in your country required to consent to data processing). We do not knowingly collect personal data from children. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

8. Updates to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or by email. The date at the top of this page indicates the latest revision.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email (primary): info@baltazargame.com